Privacy Policy

PetWellHub (“we”, “us”, “the site”) respects your privacy. This policy explains what information we collect and how we use it, in compliance with GDPR, CCPA, and applicable privacy laws.

Last updated: 2026-04-14

1. Information We Collect

Automatically Collected

  • IP address, browser type, device type, operating system
  • Referring URLs, pages visited, time on site
  • Cookies and similar tracking technologies

Voluntarily Provided

  • Email address, name, and message content when you contact us

2. How We Use Information

  • Operate and improve the site
  • Analyze traffic patterns and user behavior
  • Respond to your inquiries
  • Display relevant advertising
  • Prevent fraud and abuse

3. Cookies and Tracking

We use the following services that place cookies on your device:

  • Google Analytics: Traffic analytics (Privacy Policy)
  • Google AdSense: Personalized advertising (Privacy Policy)
  • Google Search Console: Search performance monitoring

You can disable cookies in your browser settings. This may affect site functionality.

4. Third-Party Advertising (Google AdSense)

  • Google, as a third-party vendor, uses cookies to serve ads on our site.
  • Google’s DART cookie enables it to serve ads based on your visit to this and other sites.
  • You may opt out of personalized advertising by visiting Google Ad Settings.
  • Users in the EEA may also opt out via youronlinechoices.eu.

5. Data Sharing

We do not sell your personal information. Data is shared only with:

  • Service providers listed above (Google services)
  • Legal authorities when required by law

6. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Data portability
  • Opt-out of data sales (we do not sell data)

To exercise these rights, email [email protected].

7. Data Retention

  • Access logs: 3 months
  • Inquiry correspondence: 3 years after resolution
  • Analytics data: per Google Analytics default retention (14 months)

8. Children’s Privacy

This site is not directed to children under 13 (or 14 in South Korea), and we do not knowingly collect data from them. Parents who believe their child has submitted data may request deletion via [email protected].

9. International Transfers

Data may be processed in countries outside your jurisdiction (primarily the United States) through our service providers. These providers comply with applicable data transfer frameworks.

10. Policy Updates

We may update this policy as laws or our practices change. Material changes will be posted on this page with an updated “Last updated” date.

11. Contact